Research

My research is conducted within the Organizational Psychology Lab at The College of New Jersey, which is staffed and run entirely by a rotating group of undergraduate student researchers. In any given semester, the lab is typically the point of coordination for 6-10 research assistants and 1-4 students working semi-autonomously on independent studies or senior honors theses. My research tends to focus on challenges to effective self-regulation at work, with particular interests in the following areas:

  • Deviance and rule-breaking in organizations (which may be either constructive or destructive)
  • Emotion management and emotional labor in customer service settings
  • Feedback dynamics between supervisors and subordinates
  • Career interests and career decision-making

Peer-Reviewed Journal Articles
(underlined names are current or former TCNJ student coauthors)

  • Hemsey, D.R., & Dahling, J.J. (2023). Basic values moderate the effects of emotional display rule demands on emotional exhaustion. Personality and Individual Differences, 202, 111982.
  • Jones, B, Wiley, S., LoPilato, A., & Dahling, J.J. (2020). One of us? How leaders can use subtle identity performances to build trust among in-groups and out-groups. Group Processes & Intergroup Relations, 23, 109-126.
  • Patel, K.R., & Dahling, J.J. (2020). How important is word of mouth to college students when considering jobs? A policy-capturing study of organizational attraction. Journal of Career Assessment, 28, 462-477.
  • Thompson, M.N., & Dahling, J.J. (2019). Employment and poverty: Why work matters in understanding poverty. American Psychologist, 74, 673-684.
  • Walsh, G., Yang, Z., Dahling, J.J., & Schaarschmidt, M., & Takahashi, I. (2019). Effects of service employees’ negative personality traits on emotional labour and job satisfaction: Evidence from two countries. Management Decision, 58, 1035-1052.
  • Gabriel, A.S., Calderwood, C., Bennett, A.A., Wong, E., Dahling, J.J., & Trougakos, J.P. (2019). Examining recovery experiences among working college students: A person-centered study. Journal of Vocational Behavior, 115, 103329.
  • Calderwood, C., Bennett, A.A., Gabriel, A.S., Trougakos, J.P., & Dahling, J.J. (2018). Too anxious to help? Off-job affective rumination as a linking mechanism between work anxiety and helping. Journal of Occupational and Organizational Psychology, 91, 681-687.
  • Rodgers, C.E., & Dahling, J.J. (2018). Self-regulatory correlates of spitefulness. Personality and Individual Differences, 123, 257-259.
  • Butt, S.M., Dahling, J.J., & Hansel, K.R. (2017). Ask and you shall receive? Right-wing authoritarianism shapes reactions to religious accommodation requests at work. Personality and Individual Differences, 104, 258-261. [pdf]
  • Dahling, J.J. (2017). Exhausted, mistreated, or indifferent? Explaining deviance from emotional display rules at work. European Journal of Work and Organizational Psychology, 26, 171-182. [pdf]
  • Dahling, J.J., Gabriel, A.S., & MacGowan, R. (2017). Understanding typologies of feedback environment perceptions: A latent profile investigation. Journal of Vocational Behavior, 101, 133-148. [pdf]
  • Dahling, J.J., & Gutworth, M.B. (2017). Loyal rebels? Testing a normative conflict model of constructive deviance. Journal of Organizational Behavior, 38, 1167-1182. [pdf]
  • Dahling, J.J., & Lauricella, T.K. (2017). Linking job design to subjective career success: A test of self-determination theory. Journal of Career Assessment, 25, 371-388. [pdf]
  • Thompson, M.N., Dahling, J.J., Chin, M.Y., & Melloy, R. (2017). Integrating job loss, unemployment, and re-employment with social cognitive career theory. Journal of Career Assessment, 25, 40-57. [pdf]
  • Zou, W., & Dahling, J.J. (2017). Workplace spirituality buffers the effects of emotional labor on employee well-being. European Journal of Work and Organizational Psychology, 26, 768-777.
  • Albert, M.A., & Dahling, J.J. (2016). Learning goal orientation and locus of control interact to predict academic self-concept and performance in college students. Personality and Individual Differences, 97,  245-248. [pdf]
  • Bennett, A.A., Gabriel, A.S., Calderwood, C., Dahling, J.J., & Trougakos, J.P. (2016). Better together? Examining patterns of recovery experiences for employee well-being. Journal of Applied Psychology, 101, 1635-1654. [pdf]
  • Chawla, N., Gabriel, A.S., Dahling, J.J, & Patel, K. (2016). Feedback dynamics are critical to improving performance management systems. Industrial and Organizational Psychology: Perspectives on Science and Practice, 9, 260-266[pdf]
  • Dahling, J.J., & Ruppel, C.L. (2016). Learning goal orientation buffers the effects of negative normative feedback on test self-efficacy and reattempt interest. Learning and Individual Differences, 50, 296-301. [pdf]
  • Dahling, J.J., Taylor, S., Chau, S.L., & Dwight, S. (2016). Does coaching matter? A multilevel model linking managerial coaching skill and frequency to sales goal attainment. Personnel Psychology, 69, 863-894. [pdf]
  • Dahling, J.J., & Whitaker, B.G. (2016). When can feedback-seeking behavior result in a better performance rating? Investigating the moderating role of political skill. Human Performance, 29, 73-88. [pdf]
  • Dahling, J.J., Wiley, S., Fishman, Z.A., & Loihle, A. (2016) A stake in the fight: When do heterosexual employees resist organizational policies that deny LGB equality? Organizational Behavior and Human Decision Processes, 132, 1-15. [pdf]
  • Sayre, G.M., & Dahling, J.J. (2016). Surveillance 2.0: How personality qualifies reactions to social media monitoring policies. Personality and Individual Differences, 90, 254-259. [pdf]
  • Walsh, G., Dahling, J.J., Schaarschmidt, M., & Brach, S. (2016). Effects of emotional labor among service employees with two jobs: Investigating moderated mediation models. Journal of Service Management, 27, 534-562. [pdf]
  • Dahling, J.J., & Librizzi, U.A. (2015). Integrating the theory of work adjustment and attachment theory to predict job turnover intentions. Journal of Career Development, 42, 215-228. [pdf]
  • Dahling, J.J., O’Malley, A.L., & Chau, S.L. (2015). Effects of feedback motives on inquiry and performance. Journal of Managerial Psychology, 30, 199-215. [pdf]
  • Kuyumcu, D. & Dahling, J.J. (2014). Constraints for some, opportunities for others? Interactive and indirect effects of Machiavellianism and organizational constraints on task performance ratings. Journal of Business and Psychology, 29, 301-310. [pdf]
  • Tenenbaum, R.Z., Byrne, C.J., & Dahling, J.J. (2014). Interactive effects of physical disability severity and age of onset on RIASEC self-efficacies. Journal of Career Assessment, 22, 272-287. [pdf]
  • Conklin, A.M., Dahling, J.J., & Garcia, P.A. (2013). Linking affective commitment, career decision self-efficacy, and outcome expectations: A test of social cognitive career theory. Journal of Career Development, 40, 68-83. [pdf]
  • Dahling, J.J., Melloy, R., & Thompson, M.N. (2013). Financial strain and regional unemployment as barriers to job search self-efficacy: A test of social cognitive career theory. Journal of Counseling Psychology, 60, 210-218. [pdf]
  • Dahling, J.J., & Thompson, M.N. (2013). Detrimental relations of maximization with academic and career attitudes. Journal of Career Assessment, 21, 278-294. [pdf]
  • Dahling, J.J., Winik, L., Schoepfer, R., & Chau, S.L. (2013). Evaluating contingent workers as a recruitment source for full-time positions. International Journal of Selection and Assessment, 21, 222-225. [pdf]
  • Randolph, K.L., & Dahling, J.J. (2013). Interactive effects of proactive personality and display rules on emotional labor in organizations. Journal of Applied Social Psychology, 43, 2350-2359. [pdf]
  • Thompson, M.N., Nitzarim, R.S., Her, P., & Dahling, J.J. (2013). A grounded theory exploration of undergraduate experiences of vicarious unemployment. Journal of Counseling Psychology, 60, 421-431. [pdf]
  • Whitaker, B.G., & Dahling, J.J. (2013). The influence of autonomy and supervisor political skill on the use and consequences of peer intimidation. Human Performance, 23, 353-373. [pdf]
  • Wiley, S., & Dahling, J.J. (2013). Being Penn State: The role of Joe Paterno’s prototypicality in the Sandusky sex-abuse scandal. Industrial and Organizational Psychology: Perspectives on Science and Practice, 6, 152-155. [pdf]
  • Dahling, J.J., Chau, S.L., Mayer, D.M., & Gregory, J.B. (2012). Breaking rules for the right reasons? An investigation of pro-social rule breaking. Journal of Organizational Behavior, 33, 21-42. [pdf]
  • Dahling, J.J., Chau, S.L., & O’Malley, A.L. (2012). Correlates and consequences of feedback orientation in organizations. Journal of Management, 38, 530-545. [pdf]
  • Thompson, M.N., & Dahling, J.J. (2012). Perceived social status and learning experiences in social cognitive career theory. Journal of Vocational Behavior, 80, 351-361. [pdf]
  • Byrne, C.J., Morton, D.M., & Dahling, J.J. (2011). Spirituality, religion, and emotional labor in the workplace. Journal of Management, Spirituality, & Religion, 8, 299-315. [pdf]
  • Dahling, J.J., & O’Malley, A.L. (2011). Supportive feedback environments can mend broken performance management systems. Industrial and Organizational Psychology: Perspectives on Science and Practice, 4, 201-203. [pdf]
  • Diefendorff, J.M., Erickson, R.E., Grandey, A.A., & Dahling, J.J. (2011). Emotional display rules as work unit norms: A multi-level analysis of emotional labor among nurses. Journal of Occupational Health Psychology, 16, 170-186. [pdf]
  • Bott, J.P., Snell, A.F., Dahling, J.J., & Smith, B.N. (2010). Predicting individual score elevation in an applicant setting: The influence of individual differences and situational perceptions. Journal of Applied Social Psychology, 40, 2774-2790. [pdf]
  • Dahling, J.J., & Perez, L.A. (2010). Older worker, different actor? Linking age and emotional labor strategies. Personality and Individual Differences, 48, 574-578. [pdf]
  • Dahling, J.J., & Thompson, M.N. (2010). Contextual barriers and supports to academic choices: A policy-capturing analysis. Journal of Vocational Behavior, 77, 374-382. [pdf]
  • Thompson, M.N., & Dahling, J.J. (2010). Image Theory and career aspirations: Indirect and interactive effects of status-related variables. Journal of Vocational Behavior, 77, 21-27. [pdf]
  • Chau, S.L., Dahling, J.J., Levy, P.E., & Diefendorff, J.M. (2009). A predictive study of emotional labor and turnover. Journal of Organizational Behavior, 30, 1151-1163. [pdf]
  • Dahling, J.J., Whitaker, B.G., & Levy, P.E. (2009). The development and validation of a new measure of Machiavellianism. Journal of Management, 35, 219-257. [pdf]
  • Whitaker, B.G., Dahling, J.J., & Levy, P.E. (2007). A feedback environment and role clarity model of feedback-seeking behavior. Journal of Management, 33, 570-591. [pdf]

Book Chapters and Conference Proceedings

  • Gutworth, M.B., & Dahling, J.J. (in press). Constructive deviance in the workplace: New developments and lingering questions. In J. Jensen, S. Lim, & R. Dalal (Eds.), Handbook of counterproductive work behavior (pp. XX-XX). Edward Elgar Publishing.
  • Hemsey, D., & Dahling, J.J. (in press). Moderating Machiavelli: How do situational characteristics shape the expression of Machiavellianism in the workplace? In A. Tuncdogan, O. Ali Acar, H. Volberda, & K. de Ruyter (Eds.), The Oxford handbook of individual differences in organizational contexts (pp. XX-XX). Oxford University Press.
  • Dahling, J.J., Mehta, N., & Seghal, M. (2022). Reviewing the Machiavellian Personality Scale (MPS): Validity evidence and psychometric properties. In P.K. Jonason (Ed.), Shining light on the dark side of personality: Measurement properties and theoretical advances (pp. 105-114). Boston, MA: Hogrefe.
  • Dahling, J.J., & Chau, S.L. (2019). Moving beyond “the great debate”: Recasting developmental 360 feedback in talent management. In A. Church, D. Bracken, J. Fleenor, & D. Rose (Eds.), Handbook of Strategic 360 Feedback (pp. 149-158). New York: Oxford University Press.
  • Patel, K.R., Silva, R.A., & Dahling, J.J. (2019). Leveraging feedback orientation in the workplace: Directions for research and practice. In L. Steelman & J. Williams (Eds.), Feedback in the workplace: Bringing research and practice together (pp. XX-XX). New York: Springer.
  • Schnatter, K.M., Dahling, J.J., & Chau, S.L. (2017). Examining career pathing through the lens of identity theories. In K. Black, S. Corlett, & R. Warhurst (Eds.), Identity as a foundation for human resource development (pp. 53-66). London, UK: Routledge.
  • Dahling, J.J. (2017). Succeeding in I/O academic careers. In S.G. Rogelberg (Ed.), The SAGE encyclopedia of industrial and organizational psychology (2nd ed., pp. 1551-1553). Thousand Oaks, CA: SAGE.
  • Dahling, J.J., Kay, S.A., & Vargovic, N. (2015). Eyes on the prize: A longitudinal study of action-state orientation, affect, and academic self-regulation. In C.E.J. Härtel, W.J. Zerbe, & N.M. Ashkanasy (Eds.), Research on emotions in organizations (Vol. 11, pp. 423-441). Bingley, UK: Emerald Group Publishing.
  • Dahling, J.J., & Johnson, H.-A. (2013). Motivation, fit, confidence, and skills: How do individual differences influence emotional labor? In A. Grandey, J. Diefendorff, and D. Rupp (Eds.), Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work (pp. 57-78). New York, NY: Psychology Press/Routledge.
  • Gutworth, M.B., Morton, D.M., & Dahling, J.J. (2013). Managing organizational deviance: Focusing on causes, not symptoms. In D. Svyantek & K. Mahoney (Eds.), Received wisdom, kernels of truth, and boundary conditions in organizational studies (pp. 153-180). Charlotte, NC: Information Age Publishing.
  • Dahling, J.J., Kuyumcu, D., & Librizzi, E.H. (2012). Machiavellianism, unethical behavior, and well-being in organizational life. In R.A. Giacalone & M.D. Promislo (Eds.), Handbook of unethical work behavior: Implications for individual well-being (pp. 183-194). Armonk, NY: M.E. Sharpe, Inc.
  • Dahling, J.J., Ritchie, S.A., Chau, S.L., Schoepfer, R., & Dwight, S. (2012). A multilevel model linking managerial coaching effectiveness to sales performance. In L.A. Toombs (Ed.), Proceedings of the Seventy-First Annual Meeting of the Academy of Management (CD). ISSN: 1543-8643.
  • Morton, D.M., Byrne, C.J., Dahling, J.J., & Chau, S.L. (2011). Spirituality, religion, and emotional labor in the workplace. In L.A. Toombs (Ed.), Proceedings of the Seventieth Annual Meeting of the Academy of Management (CD). ISSN: 1543-8643.

 Selected Recent Presentations

  • Hemsey, D. & Dahling, J.J. (2022, April). Values moderate the effects of emotional display rule demands on emotional exhaustion. Poster presented at the 37th Annual Meeting of the Society for Industrial and Organizational Psychology, Seattle, WA, United States.
  • Yi, G., & Dahling, J.J. (2022, March). Reframing menstrual leave at work. Poster presented at the 2022 Meeting of the Eastern Psychological Association, New York, NY, United States. (Note: Psi Chi Award winner)
  • Dahling, J.J., Garza, M., Hanson, R., Lentz, E., & Riordan, B.G.. (2021, April). Innovative approaches to drive a feedback and coaching culture. Panel Discussion presented at the 36th Annual Meeting of the Society for Industrial and Organizational Psychology, New Orleans, LA.
  • Dahling, J.J., Levy, P.E., O’Malley, A.L., Riordan, B.G., Roberts, A., Steffen, J., & Young, S.A. (2021, April). Feedback on fire: Hot new ideas to get people to love feedback as much as we do. Symposium presented at the 36th Annual Meeting of the Society for Industrial and Organizational Psychology, New Orleans, LA.
  • Nolan, M.T., Diefendorff, J.M., Dahling, J.J., & Bennett, G. (2021, April). Death awareness and workplace behaviors. Poster presented at the 36th Annual Meeting of the Society for Industrial and Organizational Psychology, New Orleans, LA.
  • Nolan, M.T., Diefendorff, J.M., Dahling, J.J., & Blose, S. (2021, April). Predictors of pre-work ‘reconnection’ strategies. Poster presented at the 36th Annual Meeting of the Society for Industrial and Organizational Psychology, New Orleans, LA.
  • Trougakos, J.P., Gabriel, A.S., Badovinac, J., & Dahling, J.J. (2020, August). A self-determination theory perspective of morning reattachment to work. Paper presented at he 2020 Annual Meeting of the Academy of Management, Vancouver, Canada.
  • Rodgers, C.E., & Dahling, J.J. (2020, April). Examining reactions to inclusive religious events at work. Poster accepted at the 35th Annual Meeting of the Society for Industrial and Organizational Psychology, Austin, TX.

White Papers, Reports, Media Mentions, etc.