Research

My research is conducted within the Organizational Psychology Lab at The College of New Jersey, which is staffed and run entirely by a rotating group of undergraduate student researchers. In any given semester, the lab is typically the point of coordination for 6-10 research assistants and 1-4 students working semi-autonomously on independent studies or senior honors theses. My research tends to focus on challenges to effective self-regulation at work, with particular interests in the following areas:

  • Deviance and rule-breaking in organizations (which may be either constructive or destructive)
  • Emotion management and emotional labor in customer service settings
  • Feedback dynamics between supervisors and subordinates
  • Career interests and career decision-making

Peer-Reviewed Publications
(underlined names are current or former TCNJ student coauthors)

  • Dahling, J.J., Gabriel, A.S., & MacGowan, R. (in press). Understanding typologies of feedback environment perceptions: A latent profile investigation. Journal of Vocational Behavior. [pdf]
  • Dahling, J.J., & Gutworth, M.B. (in press). Loyal rebels? Testing a normative conflict model of constructive deviance. Journal of Organizational Behavior. [pdf]
  • Zou, W., & Dahling, J.J. (in press). Workplace spirituality buffers the effects of emotional labor on employee well-being. European Journal of Work and Organizational Psychology. 
  • Butt, S.M., Dahling, J.J., & Hansel, K.R. (2017). Ask and you shall receive? Right-wing authoritarianism shapes reactions to religious accommodation requests at work. Personality and Individual Differences, 104, 258-261. [pdf]
  • Dahling, J.J. (2017). Exhausted, mistreated, or indifferent? Explaining deviance from emotional display rules at work. European Journal of Work and Organizational Psychology, 26, 171-182. [pdf]
  • Dahling, J.J., & Lauricella, T.K. (2017). Linking job design to subjective career success: A test of self-determination theory. Journal of Career Assessment, 25, 371-388. [pdf]
  • Thompson, M.N., Dahling, J.J., Chin, M.Y., & Melloy, R. (2017). Integrating job loss, unemployment, and re-employment with social cognitive career theory. Journal of Career Assessment, 25, 40-57. [pdf]
  • Albert, M.A., & Dahling, J.J. (2016). Learning goal orientation and locus of control interact to predict academic self-concept and performance in college students. Personality and Individual Differences, 97,  245-248. [pdf]
  • Bennett, A.A., Gabriel, A.S., Calderwood, C., Dahling, J.J., & Trougakos, J.P. (2016). Better together? Examining patterns of recovery experiences for employee well-being. Journal of Applied Psychology, 101, 1635-1654. [pdf]
  • Chawla, N., Gabriel, A.S., Dahling, J.J, & Patel, K. (2016). Feedback dynamics are critical to improving performance management systems. Industrial and Organizational Psychology: Perspectives on Science and Practice, 9, 260-266[pdf]
  • Dahling, J.J., & Ruppel, C.L. (2016). Learning goal orientation buffers the effects of negative normative feedback on test self-efficacy and reattempt interest. Learning and Individual Differences, 50, 296-301. [pdf]
  • Dahling, J.J., Taylor, S., Chau, S.L., & Dwight, S. (2016). Does coaching matter? A multilevel model linking managerial coaching skill and frequency to sales goal attainment. Personnel Psychology, 69, 863-894. [pdf]
  • Dahling, J.J., & Whitaker, B.G. (2016). When can feedback-seeking behavior result in a better performance rating? Investigating the moderating role of political skill. Human Performance, 29, 73-88. [pdf]
  • Dahling, J.J., Wiley, S., Fishman, Z.A., & Loihle, A. (2016) A stake in the fight: When do heterosexual employees resist organizational policies that deny LGB equality? Organizational Behavior and Human Decision Processes, 132, 1-15. [pdf]
  • Sayre, G.M., & Dahling, J.J. (2016). Surveillance 2.0: How personality qualifies reactions to social media monitoring policies. Personality and Individual Differences, 90, 254-259. [pdf]
  • Walsh, G., Dahling, J.J., Schaarschmidt, M., & Brach, S. (2016). Effects of emotional labor among service employees with two jobs: Investigating moderated mediation models. Journal of Service Management, 27, 534-562. [pdf]
  • Dahling, J.J., & Librizzi, U.A. (2015). Integrating the theory of work adjustment and attachment theory to predict job turnover intentions. Journal of Career Development, 42, 215-228. [pdf]
  • Dahling, J.J., O’Malley, A.L., & Chau, S.L. (2015). Effects of feedback motives on inquiry and performance. Journal of Managerial Psychology, 30, 199-215. [pdf]
  • Kuyumcu, D. & Dahling, J.J. (2014). Constraints for some, opportunities for others? Interactive and indirect effects of Machiavellianism and organizational constraints on task performance ratings. Journal of Business and Psychology, 29, 301-310. [pdf]
  • Tenenbaum, R.Z., Byrne, C.J., & Dahling, J.J. (2014). Interactive effects of physical disability severity and age of onset on RIASEC self-efficacies. Journal of Career Assessment, 22, 272-287. [pdf]
  • Conklin, A.M., Dahling, J.J., & Garcia, P.A. (2013). Linking affective commitment, career decision self-efficacy, and outcome expectations: A test of social cognitive career theory. Journal of Career Development, 40, 68-83. [pdf]
  • Dahling, J.J., Melloy, R., & Thompson, M.N. (2013). Financial strain and regional unemployment as barriers to job search self-efficacy: A test of social cognitive career theory. Journal of Counseling Psychology, 60, 210-218. [pdf]
  • Dahling, J.J., & Thompson, M.N. (2013). Detrimental relations of maximization with academic and career attitudes. Journal of Career Assessment, 21, 278-294. [pdf]
  • Dahling, J.J., Winik, L., Schoepfer, R., & Chau, S.L. (2013). Evaluating contingent workers as a recruitment source for full-time positions. International Journal of Selection and Assessment, 21, 222-225. [pdf]
  • Randolph, K.L., & Dahling, J.J. (2013). Interactive effects of proactive personality and display rules on emotional labor in organizations. Journal of Applied Social Psychology, 43, 2350-2359. [pdf]
  • Thompson, M.N., Nitzarim, R.S., Her, P., & Dahling, J.J. (2013). A grounded theory exploration of undergraduate experiences of vicarious unemployment. Journal of Counseling Psychology, 60, 421-431. [pdf]
  • Whitaker, B.G., & Dahling, J.J. (2013). The influence of autonomy and supervisor political skill on the use and consequences of peer intimidation. Human Performance, 23, 353-373. [pdf]
  • Wiley, S., & Dahling, J.J. (2013). Being Penn State: The role of Joe Paterno’s prototypicality in the Sandusky sex-abuse scandal. Industrial and Organizational Psychology: Perspectives on Science and Practice, 6, 152-155. [pdf]
  • Dahling, J.J., Chau, S.L., Mayer, D.M., & Gregory, J.B. (2012). Breaking rules for the right reasons? An investigation of pro-social rule breaking. Journal of Organizational Behavior, 33, 21-42. [pdf]
  • Dahling, J.J., Chau, S.L., & O’Malley, A.L. (2012). Correlates and consequences of feedback orientation in organizations. Journal of Management, 38, 530-545. [pdf]
  • Thompson, M.N., & Dahling, J.J. (2012). Perceived social status and learning experiences in social cognitive career theory. Journal of Vocational Behavior, 80, 351-361. [pdf]
  • Byrne, C.J., Morton, D.M., & Dahling, J.J. (2011). Spirituality, religion, and emotional labor in the workplace. Journal of Management, Spirituality, & Religion, 8, 299-315. [pdf]
  • Dahling, J.J., & O’Malley, A.L. (2011). Supportive feedback environments can mend broken performance management systems. Industrial and Organizational Psychology: Perspectives on Science and Practice, 4, 201-203. [pdf]
  • Diefendorff, J.M., Erickson, R.E., Grandey, A.A., & Dahling, J.J. (2011). Emotional display rules as work unit norms: A multi-level analysis of emotional labor among nurses. Journal of Occupational Health Psychology, 16, 170-186. [pdf]
  • Bott, J.P., Snell, A.F., Dahling, J.J., & Smith, B.N. (2010). Predicting individual score elevation in an applicant setting: The influence of individual differences and situational perceptions. Journal of Applied Social Psychology, 40, 2774-2790. [pdf]
  • Dahling, J.J., & Perez, L.A. (2010). Older worker, different actor? Linking age and emotional labor strategies. Personality and Individual Differences, 48, 574-578. [pdf]
  • Dahling, J.J., & Thompson, M.N. (2010). Contextual barriers and supports to academic choices: A policy-capturing analysis. Journal of Vocational Behavior, 77, 374-382. [pdf]
  • Thompson, M.N., & Dahling, J.J. (2010). Image Theory and career aspirations: Indirect and interactive effects of status-related variables. Journal of Vocational Behavior, 77, 21-27. [pdf]
  • Chau, S.L., Dahling, J.J., Levy, P.E., & Diefendorff, J.M. (2009). A predictive study of emotional labor and turnover. Journal of Organizational Behavior, 30, 1151-1163. [pdf]
  • Dahling, J.J., Whitaker, B.G., & Levy, P.E. (2009). The development and validation of a new measure of Machiavellianism. Journal of Management, 35, 219-257. [pdf]
  • Whitaker, B.G., Dahling, J.J., & Levy, P.E. (2007). A feedback environment and role clarity model of feedback-seeking behavior. Journal of Management, 33, 570-591. [pdf]

Book Chapters and Conference Proceedings

  • Dahling, J.J. (2017). Succeeding in I/O academic careers. In S.G. Rogelberg (Ed.), The SAGE encyclopedia of industrial and organizational psychology (2nd ed., pp. 1551-1553). Thousand Oaks, CA: SAGE.
  • Dahling, J.J., Kay, S.A., & Vargovic, N. (2015). Eyes on the prize: A longitudinal study of action-state orientation, affect, and academic self-regulation. In C.E.J. Härtel, W.J. Zerbe, & N.M. Ashkanasy (Eds.), Research on emotions in organizations (Vol. 11, pp. 423-441). Bingley, UK: Emerald Group Publishing.
  • Dahling, J.J., & Johnson, H.-A. (2013). Motivation, fit, confidence, and skills: How do individual differences influence emotional labor? In A. Grandey, J. Diefendorff, and D. Rupp (Eds.), Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work (pp. 57-78). New York, NY: Psychology Press/Routledge.
  • Gutworth, M.B., Morton, D.M., & Dahling, J.J. (2013). Managing organizational deviance: Focusing on causes, not symptoms. In D. Svyantek & K. Mahoney (Eds.), Received wisdom, kernels of truth, and boundary conditions in organizational studies (pp. 153-180). Charlotte, NC: Information Age Publishing.
  • Dahling, J.J., Kuyumcu, D., & Librizzi, E.H. (2012). Machiavellianism, unethical behavior, and well-being in organizational life. In R.A. Giacalone & M.D. Promislo (Eds.), Handbook of unethical work behavior: Implications for individual well-being (pp. 183-194). Armonk, NY: M.E. Sharpe, Inc.
  • Dahling, J.J., Ritchie, S.A., Chau, S.L., Schoepfer, R., & Dwight, S. (2012). A multilevel model linking managerial coaching effectiveness to sales performance. In L.A. Toombs (Ed.), Proceedings of the Seventy-First Annual Meeting of the Academy of Management (CD). ISSN: 1543-8643.
  • Morton, D.M., Byrne, C.J., Dahling, J.J., & Chau, S.L. (2011). Spirituality, religion, and emotional labor in the workplace. In L.A. Toombs (Ed.), Proceedings of the Seventieth Annual Meeting of the Academy of Management (CD). ISSN: 1543-8643.

 Selected Recent Presentations

  • Dahling, J.J., Nakai, Y., Rada, T.B., & Salter, N.P. (2017, April). Panelist, SIOP Teaching Tools Available for Industrial-Organizational Psychology Classes. Interactive discussion panel presented at the 32nd Annual Meeting of the Society for Industrial and Organizational Psychology, Orlando, FL.
  • Gutworth, M.B., & Dahling, J.J. (2017, April). Examining peer reactions to constructive and destructive deviance. Poster presented at the 32nd Annual Meeting of the Society for Industrial and Organizational Psychology, Orlando, FL.
  • Albert, M.A., & Dahling, J.J. (2017, March). Learning goal orientation and locus of control interact to predict academic self-concept and performance in college students. Poster presented at the 2017 meeting of the Eastern Psychological Association, Boston, MA. 
  • Chin, M.Y., Melloy, R., Dahling, J.J., & Thompson, M.N. (2016, August). Integrating job loss, unemployment, and re-employment with social cognitive career theory. In M.N. Thompson (Chair), Considering Implications of Unemployment among Adult Workers and Adolescents. Symposium presented at the 2016 Meeting of the American Psychological Association, Denver, CO.
  • Trougakos, J.P., Gabriel, A.S., Bennett, A.A., Dahling, J.J., & Calderwood, C. (2016, August). Re-energizing through work recovery: Predictors and results of recovery profiles. In C. Zhang & G.M. Spreitzer (Chairs), Human Energy in Work Organizations: A Look at the Everyday. Symposium presented at the 2016 Meeting of the Academy of Management, Anaheim, CA.
  • Walsh, G., Yang, Z., Dahling, J.J., & Albrecht, A.K. (2016, June). Relationships between service employees’ negativistic personality traits, emotional labor, and job satisfaction: Evidence from two individualistic countries. Paper presented at the 11th Meeting of the Royal Bank International Research Conference, Wuxi, China.
  • Butt, S., Hansel, K., Dahling, J.J., & Migton, A. (2016, April). Ask and you shall receive? Reactions to religious accommodation requests. Poster presented at the 31st Annual Meeting of the Society for Industrial and Organizational Psychology, Anaheim, CA.
  • Dahling, J.J., Szijjártó, L., & Šram, Z. (2016, April). A latent profile analysis of the dark triad. In S.-H. Lin & R. Johnson (Chairs), New and Emerging Research on the Dark Triad of Personality. Symposium presented at the 31st Annual Meeting of the Society for Industrial and Organizational Psychology, Anaheim, CA.
  • Dahling, J.J., Walsh, G., Schaarschmidt, M., & Brach, S. (2016, April). Twice as nice: Consequences of surface acting among dual job holders. In A.A. Grandey (Chair), Emotion Regulation at Work: Expanding the Strategies and Consequences. Symposium presented at the 31st Annual Meeting of the Society for Industrial and Organizational Psychology, Anaheim, CA.
  • Gutworth, M.B., & Dahling, J.J. (2016, April). Testing the normative conflict model of constructive deviance. In M.B. Gutworth & J.J. Dahling (Chairs), Deviance for the right reasons? Understanding Constructive Deviance at Work. Symposium presented at the 31st Annual Meeting of the Society for Industrial and Organizational Psychology, Anaheim, CA.
  • Quijada, A., & Dahling, J.J. (2016, March). Seek, process, and apply: Feedback orientation’s effect on feedback and performance. Poster accepted at the 2016 meeting of the Eastern Psychological Association, New York, NY.
  • Cushenberry, L., Dahling, J.J., O’Malley, A., & Tonidandel, S. (2015, May). Panelist, Industrial and Organizational Psychology at Liberal Arts and Other Teaching-Focused Colleges: Opportunities and Challenges. Discussion panel presented at the 2015 Annual Meeting of the Association for Psychological Science, New York, NY.
  • Gabriel, A.S., MacGowan, R.L., & Dahling, J.J. (2015, May). Patterns of the supervisor feedback environment: Links with employee outcomes. In F. Anseel (Chair), Strategies for improving the outcomes of feedback interventions. Invited symposium presented at the 17th Annual Conference of the European Association of Work and Organizational Psychology, Oslo, Norway.
  • Gabriel, A.S., Bennett, A, Dahling, J.J., & Calderwood, C. (2015, April). Understanding patterns of workplace recovery experiences. In A.S. Gabriel & A. Bennett (Chairs), Rethinking Recovery: New Trends, Extensions, and Considerations. Symposium presented at the 2015 Annual Meeting of the Society for Industrial and Organizational Psychology, Philadelphia, PA.
  • Levine, B., Dahling, J.J., & Aw Young, S.H. (2015, April). Mediators of the relationship between leader emotions and follower conformity. Poster presented at the 2015 Annual Meeting of the Society for Industrial and Organizational Psychology, Philadelphia, PA.
  • Mahoney, K., Dahling, J.J., & Buboltz, W. (2015, April). Emotional labor and work engagement among counseling psychologists. Poster presented at the 2015 Annual Meeting of the Society for Industrial and Organizational Psychology, Philadelphia, PA.
  • Ruppel, C., & Dahling, J.J. (2015, April). Learning goal orientation and reactions to negative feedback. Poster presented at the 2015 Annual Meeting of the Society for Industrial and Organizational Psychology, Philadelphia, PA.
  • Sayre, G., Dahling, J.J., Igou, E., & Van Tilburg, W.A. (2015, April). New extensions of the middle initial effect. Poster presented at the 2015 Annual Meeting of the Society for Industrial and Organizational Psychology, Philadelphia, PA.
  • Schnatter, K., & Dahling, J.J. (2015, April). Occupational identity buffers the effects of surface acting on authenticity and satisfaction. In J.J. Dahling & A.S. Gabriel (Chairs), Connecting Social Identities to Well-Being in the Workplace. Symposium presented at the 2015 Annual Meeting of the Society for Industrial and Organizational Psychology, Philadelphia, PA.
  • Whitaker, B.G., & Dahling, J.J. (2015, April). Image enhancement motives and political skill impact feedback-seeking behavior. Poster presented at the 2015 Annual Meeting of the Society for Industrial and Organizational Psychology, Philadelphia, PA.

White Papers, Reports, Media Mentions, etc.